Terms &
Conditions
Terms of Use
OBJECT
The purpose of these Terms and Conditions of purchase is the supply by HANI of the products offered in its online store, in exchange for a financial benefit.
SERVICE
HANI prioritizes the satisfaction of its customers and wants to achieve it through excellent service. Therefore, it guarantees the quality of the offered cosmetic products in the terms mentioned below.
Help
If you need help to make the purchase online or on a product, do not hesitate to contact us through our email info@hani-group.com, we will be more than happy to help you.
Privacy
All data provided by HANI customers will be treated with extreme privacy and will not be disclosed to third parties, except when necessary for the delivery of the order.
Bank details are processed directly by PayPal, the provider we have chosen for the electronic collection service as it is “the fastest and safest way to pay online”. Therefore, HANI will never see the information of customers’ credit card, they will simply receive the payment and the order details to process it. For more information visit www.paypal.com or contact us at info@hani-group.com
We reserve the right to use commercial data anonymously to study purchasing habits and uses.
We reserve the right to use commercial data in an anonymous form to study purchasing habits and usage.
After-sales service
If you want to contact our Customer Service, you can send us an email to info@hani-group.com
ORDERS
Price
The products will be sold at the indicated price, the one collected at the time of the order confirmation by the customer.
Taxes
All prices include shipping, in force but exclude Value Added Tax (VAT) that will vary depending on the number of products purchased and the country where it is delivered.
Order confirmation
Once the client has made the payment corresponding to the order, an order confirmation will be sent to him in the form of an email.
Cancellation Policy
Due to the nature of the type of products produced and sold, cancellation or refunds for products already entered into the printing stage are not possible.
The submission of the order form or any other written confirmation of order constitutes a written and binding agreement. Cancellation of this agreement by the Buyer at any stage before the printing stage will incur a cancellation fee of 50% of the total order value.
Cancellation of this agreement by the Buyer once products have entered the print stage will be required to pay the order value in full.
LIABILITY
Limitation of Liability
HANI shall have no liability to compensate the customer for any claim pressed by the latter under this Terms and Conditions. The customer gives consent to HANI when using our products.
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Product Liability
Our products are classified within the EU and UK as cosmetics. Before using our products, we recommend to read the ingredients, warnings and directions of use. It is important to keep in mind that all of our products are for external use only and are flammable meaning you should keep away from fire or flame. You should immediately stop use and ask a doctor if irritation and redness develop or persists for more than 72 hours. It is under the sole discretion of the customer to acknowledge our products and its dangers before use.
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PAYMENT
Payment method:
You can pay by Visa, Visa Electron, MasterCard, American Express and PayPal. By selecting the credit/debit card payment method you wish, you will have to enter all the necessary data, protected by Wix Payments secure payments. To purchase with PayPal, select this payment method and click on "FINISH ORDER". You will then be redirected directly to the PayPal page to proceed with the payment.
Privacy and Security:
PayPal is the most reliable, secure and fast way to make payments online. Indeed, as PayPal makes the collections directly to our clients, HANI will not have access to the latter’s bank details.
For more information visit www.paypal.com, or contact us at info@hani-group.com.
PRODUCT INFORMATION
We pay great attention to the information regarding the characteristics of the products through technical descriptions, list of ingredients, how to use and photographs that illustrate the products. All this is done within the limits of technique and respecting the best market standards.
For any questions and / or queries, the client may contact us through email info@hani-group.com.
COPYRIGHT | INTELLECTUAL PROPERTY
All the content of HANI and its online store, illustrations, texts, denominations, brands, images and videos, are the property of HANI.
Any miss-use can be legally pursued.
CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
COMPANY
For any query, complaint or suggestion, the client may contact us through email info@hani-group.com.
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Last Updated: March 15th, 2021